Get a unified view of all your IT applications in one console. Blend data from several IT applications or databases, and look into the impact of incidents on ticket volume, project delays on costs, and more.
Features and benefits:
Import data from various sources including files, URL feeds, SQL databases, or cloud databases to transform data into insightful reports.
Build insightful reports and dashboards that use powerful visualizations to identify patterns and anomalies. Drill down to specific metrics to pinpoint areas that need improvement.
Gain deeper insight into various aspects of IT management from help desk and customer support operations to network and application monitoring by integrating with our service management, support, and operations management products.
Gain deeper insight into various aspects of IT management from help desk and customer support operations to network and application monitoring by integrating with our service management, support, and operations management products.
Publish reports so they’re accessible to other users. Embed reports and dashboards across websites, intranet, blogs, and applications to reach a wider audience.
Combine multiple reports into a single, live dashboard. Insert images, formatted text, widgets, and web components in a flexible layout.